VMD-L Mailing List

From: John Stone (johns_at_ks.uiuc.edu)
Date: Wed May 20 2009 - 20:57:19 CDT

Hi,
  Send me (no need to CC VMD-L) a screen capture of the VMD text console
window when the crash occurs, so I can see how far VMD was into the startup
phase when you have the problem. I'm currently at a conference in Canada
and won't be back in Illinois until Friday, but I'll take a look as soon
as I return.

Cheers,
  John Stone
  vmd_at_ks.uiuc.edu

On Wed, May 20, 2009 at 02:20:14PM +0200, MyLinkka wrote:
> Hi, John,
>
> I didn't install two version in the same folder. One is on C:\ driver
> and the other is on E:\.
> So I don't think it was a problem causing my mixing of files. But
> probably the environment
> variables or registry setting have some conflicts.
>
> The symptoms are the same as before on my laptop. Vmd seems crashed
> while waiting for
> initialization of the contents of the main window. This is just my
> feeling, because I can see
> the contents of the console window and gl window already. These symptoms
> are the same
> as I observed on the PC which now is working well. That's why I wanted
> to know if there
> is some logging system built in in vmd to track the exact errors.
>
> What kind other information can I provide? Please let me know.
> Thanks for the effort by the way.
>
> ting
>
> John Stone wrote:
> >Hi,
> > Yes, you cannot install two copies of VMD into the same directory.
> >If you install them in different directories (changing the target
> >directory during the install procedure) then they should coexist without
> >trouble.
> >
> >On your machine that's still having trouble, can you describe the
> >symptoms in more detail for me, are they different than what you were
> >experiencing when you had the two conflicting versions installed on the
> >other system?
> >
> >Cheers,
> > John Stone
> > vmd_at_ks.uiuc.edu
> >
> >On Wed, May 20, 2009 at 12:29:22PM +0200, MyLinkka wrote:
> >
> >>Him John,
> >>
> >>Thank you for the helpful information.
> >>
> >>First I confirm that on my desktop PC, after uninstalling the old
> >>version (1.8.6) and reinstalling the
> >>beta 3, the problem was gone! Apparently, beta3 doesn't like his older
> >>brothers.
> >>
> >>I did the same procedure on my laptop, but no luck there. Currently I
> >>have only beta 3 installed
> >>and it cannot start still. Here are the information for this laptop
> >>including graphics card info:
> >>
> >> Model: HP EliteBook 8730w
> >> Type: Mobile
> >> Manufactured by: Hewlett-Packard
> >> BaseBoard ID: 30EC
> >> TPM: IFX Infineon Trusted Platform Module 1.2
> >> Bios Version: HPQOEM - f
> >> SMBIOS Version: 68PAD Ver. F.08 (2008-09-26)
> >> Graphics Card: NVIDIA Quadro FX 2700M
> >> Graphics Driver: 185.85
> >> Operating System: Microsoft Windows XP Professional
> >> Service Pack: 3
> >>
> >>The driver for the graphics card I've tried are:
> >>http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3784202&prodNameId=3784204&swEnvOID=1093&swLang=13&mode=2&taskId=135&swItem=ob-70306-1
> >><http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=321957&prodSeriesId=3784202&prodNameId=3784204&swEnvOID=1093&swLang=13&mode=2&taskId=135&swItem=ob-70306-1>
> >>and
> >>http://www.nvidia.com/object/quadro_fx_notebook_winxp_185.85_whql.html
> >>
> >>I think this are the latest. Please check if these drivers are causing
> >>the problem. Thanks!
> >>
> >>ting
> >>
> >>
> >>
> >>John Stone wrote:
> >>
> >>>Hi,
> >>> Which NVIDIA driver version are you running? This sounds like an
> >>>OpenGL driver bug to me, since I don't get a crash on either my
> >>>NVIDIA-equipped test boxes at the lab, or an an old laptop with
> >>>an outdated ATI chipset.
> >>>
> >>>I've had two other people tell me that they have encountered a
> >>>crash with the beta, having the exact driver information
> >>>for affected machines will be very helpful so I can report bugs
> >>>the GPU vendors.
> >>>
> >>>Cheers,
> >>> John Stone
> >>> vmd_at_ks.uiuc.edu
> >>>
> >>>On Tue, May 19, 2009 at 12:14:34PM +0200, MyLinkka wrote:
> >>>
> >>>
> >>>>Hi,
> >>>>
> >>>>I'm eager to try out the new Beta version. 2 days ago, I installed
> >>>>1.8.7 beta 2 on both my laptop and
> >>>>desktop PC. Beta 2 crashes on the laptop but worked on the PC. Both
> >>>>computers have Nvidia graphics
> >>>>card (FX2700M and Geforce 8600 GT). Today I installed the latest beta
> >>>>3 on both. Sadly beta 3
> >>>>crashed on both computers! Before install beta2, I didn't install any
> >>>>software or update drivers.
> >>>>That's why I turn to this mailing list, cause I think it is almost for
> >>>>sure an issue from vmd.
> >>>>
> >>>>The symptom is the same. After starting vmd, first the console window
> >>>>showed, it seems fine and
> >>>>it listed information and capability of my graphics card. Then the 3D
> >>>>window popped up, I could
> >>>>see the 3D texts and the axes at the corner. (my feeling it the OpenGl
> >>>>context and scene had been
> >>>>created without problem.) Finally it's the turn of the main control
> >>>>windows, I can see the window
> >>>>frame, but before the contents (menus,buttons) could be seen the
> >>>>program crashed.
> >>>>
> >>>>on my laptop, the system report a "the memory could not be 'read'"
> >>>>error. On the PC,
> >>>>an error happend at offset 0x00028c0d in ntdll.dll.
> >>>>
> >>>>BTW, vmd 1.8.6 work perfect on both computers.
> >>>>
> >>>>Could anyone point me what to do? Is there a way to generate a startup
> >>>>log file to address the error
> >>>>source?
> >>>>
> >>>>thanks!
> >>>>
> >>>>ting
> >>>>
> >>>>
> >>>
> >>>
> >
> > 

-- 
NIH Resource for Macromolecular Modeling and Bioinformatics
Beckman Institute for Advanced Science and Technology
University of Illinois, 405 N. Mathews Ave, Urbana, IL 61801
Email: johns_at_ks.uiuc.edu                 Phone: 217-244-3349
  WWW: http://www.ks.uiuc.edu/~johns/      Fax: 217-244-6078